Simba Sleep is a British sleep technology and bedding brand with global expansion. The company specializes in hybrid mattresses (foam and spring combinations) and complementary sleep products such as pillows, duvets, and side sleeper pillows. Its core offering: comfort, support, cooling, and advanced materials in well-designed products.
Key Brand Promises:
These claims position Simba as a high-quality, modern mattress brand that goes beyond simple foam or innerspring lines.
From a consumer perspective, the big questions are: Does the comfort deliver what it promises? Are the extras worth the extra cost? How long-lasting and reliable is the customer service (warranty, trial period, returns)?
Let’s test this by looking at five signature products.
Here you will find detailed reviews (based on specifications, user feedback and brand descriptions) of five well-known Simba products:
Simba Hybrid Mattress
Simba Hybrid Luxe Mattress
Simba Hybrid Pillow
Simba Body Pillow
Simba Hybrid Duvet with Stratos
This is the core offering of the hybrid mattress: It combines foam layers (for body contouring) with springs (for support and bounce). It is intended to be a "universal" mattress suitable for many body types and sleeping positions.
This is a high-quality, improved hybrid version. It features more springs, improved foam layers, and more advanced materials (e.g., better cooling surfaces). It's designed for those who want a more luxurious hybrid design.
A pillow designed to complement your mattress—it offers adjustable firmness/height, cooling materials, and a hybrid construction.
A full-length pillow for total body support - ideal for side sleepers, those who need extra alignment support, or during pregnancy.
A duvet with Simba's Stratos cooling technology. It's a hybrid duvet (a blend of fibers or materials) that regulates temperature, dissipates heat, and maintains comfort throughout the seasons.
Simba offers different mattress ranges (e.g. Hybrid, Natural Hybrid) that share their core spring + comfort technologies, but vary in the number of springs, layering, comfort features, and materials. The higher-end models offer more springs, extra cooling or support layers, and advanced materials for enhanced performance.
Use a mattress protector to keep it safe from stains and spills.
If the mattress cover unzips (on certain models), you may remove the top sleep surface and machine wash it at 40 °C (gentle cycle). Do not tumble dry, bleach, iron, or dry clean.
The base or underside parts (non-removable covers) should only be spot cleaned with a damp cloth and mild soap.
Fibrous or natural fill mattresses (e.g. in “Natural Hybrid” lines) usually have covers that cannot be removed; use a soft brush or damp cloth for cleaning, and avoid vacuuming to prevent disturbance of the fill.
No need to flip (i.e. turn it over). Simba mattresses are built with a single “sleep side.”
Rotate it 180° periodically: at least once a month for the first three months, then once every 3–6 months thereafter. This helps even out wear and is often a condition of warranty.
Yes — Simba offers a mattress / bed base collection and recycling service (regardless of brand). You can request this service during delivery (at checkout) or add it to an existing order (within a permissible time frame). In some markets, it's part of their “Standard Delivery With Removal” or “VIP Delivery With Removal” options.
Yes — in select regions, Simba extends special discounts for NHS / health service staff, or Blue Light Card members. These cannot usually be combined with other promotions. You may need identification to qualify.
Live Chat and email support are available (hours vary by region). The support team is often called “Sleep Experts.” You can also request callbacks via chat or email. For queries about orders, warranty claims, or general help, their support channels are your first stop.
Simba offers a trial period (e.g. 100 nights or more depending on region) during which you can test the mattress in your home. If it’s not right for you, you can return it (often free) under their return policy.
If you receive a mattress with damage, you should contact Simba within a short window (e.g. 48 hours) — provide photos, order details, and issue descriptions. They will help arrange a repair, replacement, or return claim.
Yes — it’s normal to experience a mild “new mattress smell” (off-gassing) for a short period. This should fade within hours to a few days once the mattress is aired out.
Adjustable beds / electric bases: Yes, Simba mattresses are tested to work with adjustable systems.
Sofa beds / folding setups: Not recommended — folding the mattress may damage internal spring or foam layers.
Which side up? Always have the white sleep surface (with Simba logo / tag) facing up. The mattress layers are optimized for one orientation.
Simba offers a 10-year guarantee against manufacturing defects (e.g. sagging beyond allowed tolerance, faulty materials).
The guarantee covers physical defects, not normal wear and tear, damage during moving, or improper base usage.
The cover on the mattress is covered only for the first year in many models; after that, only internal layer defects may be eligible.
Warranty claims often require inspection or evaluation; follow care guidelines (rotating, base specs) to maintain eligibility.
Use a firm, stable base: rigid slatted frames, box-spring / divan bases, or adjustable frames are acceptable.
If using slats, make sure spacing is not too wide (no more than ~7–8 cm apart) to avoid excessive sag or stress on the internal structure.
Simba Sleep offers a compelling, modern sleep ecosystem. Its hybrid mattresses, cooling bedding, and sleep accessories strike a balance between comfort and innovation. However, warranties and longevity should be carefully considered.